Integrations

Web widget#

The web widget is the easiest way to add a chat assistant to your website. You can customize the widget theme colors, starter suggestion buttons, and launcher styles in the dashboard.

To deploy the widget, paste this single HTML script tag right before the closing </body> tag on your website:

<!-- Add to your website index.html -->
<script 
  src="https://cdn.trained.chat/widget.js" 
  data-agent-id="agent_941a"
  async>
</script>

Built-in integrations#

trained.chat provides 1-click connectors for major business systems:

• Shopify: Allows agents to check order status details, track shipments, check product catalogs, and recommend items based on inventories.
• Stripe: Enables billing answers, checking active subscription statuses, invoice retrieval, and payment processing confirmations.
• HubSpot: Logs conversations directly to contacts, updates customer fields, and creates sales tickets.
• Zendesk: Creates support tickets automatically when a customer request requires human escalation.

Team channels#

You can bring your agent's knowledge directly into Slack or Microsoft Teams. Team channels allow internal employees to consult policies, retrieve files, or rotate keys securely using standard chat prompts in shared threads.

Simply install the trained.chat app into your team workspace to get started.