Product / Observe

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See every decision your agents make. Debug issues in seconds with traces, confidence scores and tool execution history.

Deflection Rate
94.2%+2.4%
Avg Latency
480msTarget < 800ms
Confidence Score
98.1%
Grounding verification active

Live Stream

Trace Details

Trace #E94C

Prompt Input

"Where is my order #124?"

Classified Intent

order_inquiry

Classifier Confidence

99.0%

Retrieved Context Sources

Acme Refund and Shipping PolicyMatch: 94%
Shopify Connector GuidelinesMatch: 88%

System Tool Invocation

shopify.getOrderStatus({ orderId: 124 })

Synthesized Answer

Your order #124 has shipped via FedEx. Tracking code: FX-8291. It is expected to arrive on Tuesday.