More than a chatbot. AI agents that answer questions and take action.
Traditional bots are locked inside custom chat bubbles. trained.chat deploys autonomous agents wherever your team or customers work—Website, Slack, WhatsApp, Teams, or custom APIs.
Instead of just reciting FAQ articles, our agents connect securely to Shopify, HubSpot, Stripe, and internal databases to update records, refund orders, and execute real tasks.
Eliminate hallucination. Every response is verified against your actual documentation, showing inline citations and direct page references back to the original source.
No black boxes. Trace every single step your agent makes—from intent classification and knowledge lookup to tool execution outputs—so you can debug and optimize in seconds.
A detailed comparison of features built to support production AI deployments.
| Capability | trained.chat | Chatbase | Intercom | Voiceflow | Botpress |
|---|---|---|---|---|---|
| Grounded citations | No (Unverified answers) | Basic (Links only) | Manual mapping | Manual mapping | |
| Tool calling | Basic actions | ||||
| Observability | Basic logs | Basic logs | |||
| Workflow engine | Flow builder | ||||
| API-first | Basic | ||||
| Security & Compliance | SOC2 + AES-256 + Sandboxing | Basic storage | Enterprise cloud | SOC2 standard | SOC2 standard |
| Human approval gateways | Inbox routing | Manual setup | Manual setup | ||
| Replay system | |||||
| Confidence scores | Manual thresholds | Manual thresholds | |||
| Docker isolation | |||||
| Multi-agent workflows | Basic routing | Basic routing |
Train your core business knowledge once. Your documentation and database schemas sync to a single layer referenced by all specialized agent personas.
Spin up distinct, specialized agent models for sales, HR, operations, and support that collaborate and reference the same shared repository.
Bind custom API functions and databases to your agents with simple configurations. Let them execute workflows securely with isolated network controls.
Coordinate complex multi-step actions. Agents can classify user intent, check state, call tools, request approvals, and complete operations.
Track every step of an agent's reasoning. Review conversation execution history, latencies, and tool variables in a single dashboard.
Enforce safety boundaries on sensitive actions. Configure agents to pause and request human validation before making charge modifications or CRM overrides.
Run custom scripts and integration webhooks safely. All code execution runs in sandboxed container runtimes with strict CPU/memory boundaries.
Integrate trained.chat directly into your custom applications, dashboards, or proprietary backends with our developer-friendly SDK.